Thank you for visiting and shopping at Dearloe. Following are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination
|
Shipping Method
|
Estimated Delivery Time
|
Cost
|
Domestic (Indonesia)
|
Standard Shipping
|
2-3 working days
|
Free Shipping
|
International
|
Express Shipping
|
3-5 working days
|
Calculated at checkout
|
*Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
Dearloe ships to addresses within Indonesia and to international destinations. We do not ship to P.O. boxes or APO/FPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number's. The tracking number will be active one day later after 24 hours (the next day).
Customs, Duties, and Taxes
Dearloe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Dearloe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to many international destinations. Shipping rates and delivery times vary based on the destination and will be calculated at checkout.
Returns Policy
Our Return & Exchange Policy provides detailed information about options and procedures for returning your order. Click here:
For any questions regarding our shipping policy, please contact us at info@dearloe.com. Thank you for shopping with us.
